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Terms of Service

Last updated: January 14, 2026

These Terms of Service ("Terms") govern your access to and use of the services provided by Timeless SAS ("Shakespr", "we", "us", or "our"), including our mobile application, web application (Shakespr Studio), and website (collectively, the "Services"). By using our Services, you agree to be bound by these Terms.

1. Legal Entity

These Terms constitute a legal agreement between you and:

Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France

Contact: contact@shakespr.ai

2. Service Description

Shakespr provides an intelligent note-taking platform that:

• Captures and digitizes handwritten notes from various sources (smart pens, tablets, paper scans)
• Processes notes using artificial intelligence to transcribe, summarize, and organize content
• Stores and synchronizes your notes across devices
• Provides search, collaboration, and visualization features
• Offers AI-powered assistants (Shakespr QI and QARTO) for enhanced productivity

The Services are offered in different subscription tiers with varying features and usage limits.

3. Account Registration

3.1 Account Creation

To use our Services, you must create an account by providing a valid email address and setting up authentication through our secure systems (Firebase Authentication).

3.2 Account Security

You are responsible for:
• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Using a strong, unique password

3.3 Account Information

You agree to provide accurate, current, and complete information when creating your account and to update this information as necessary.

4. Intellectual Property Rights

4.1 Your Content

You retain full ownership and intellectual property rights over all content you create, upload, or process through Shakespr. This includes your handwritten notes, images, documents, and any other materials you provide.

By using our Services, you grant us a limited license to:
• Store and process your content to provide the Services
• Create backups for data security
• Display your content to you across devices

This license is solely for the purpose of operating and improving our Services.

4.2 Shakespr Property

Shakespr retains all rights to:
• The Shakespr name, logo, and trademarks
• The software, algorithms, and AI models powering our Services
• The design, features, and functionality of our applications
• AI-generated insights, summaries, and organizational structures (while you own the underlying content)

4.3 No AI Training

We do not use your personal notes or content to train our AI models. Your content is processed solely to provide you with the requested features and is not used for machine learning training purposes.

5. Subscriptions and Payments

5.1 Free and Paid Plans

Shakespr offers:
• Shakespr QI: A free tier with limited features and usage quotas
• QARTO: A premium subscription with enhanced features and higher limits

Features and limits for each plan are detailed on our pricing page.

5.2 Mobile Subscriptions

Mobile app subscriptions are processed through RevenueCat and billed via the Apple App Store or Google Play Store. Subscription terms, billing cycles, and cancellation procedures are governed by the respective app store's policies.

5.3 Subscription Changes

• Upgrades take effect immediately with prorated billing
• Downgrades take effect at the end of the current billing period
• We reserve the right to modify pricing with 30 days' notice

5.4 Refunds

Refund policies for mobile subscriptions are governed by Apple App Store and Google Play Store policies. For other payment methods, contact us within 14 days of purchase for refund requests.

6. Acceptable Use

You agree NOT to use Shakespr to:

• Upload, store, or transmit illegal content
• Violate any laws or regulations
• Infringe on intellectual property rights of others
• Distribute malware, viruses, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services
• Reverse engineer, decompile, or attempt to extract source code
• Use automated systems (bots, scrapers) without permission
• Create accounts for fraudulent purposes
• Share account credentials with others
• Circumvent usage limits or quota restrictions
• Use the Services to compete directly with Shakespr

Violation of these terms may result in immediate account suspension or termination.

7. Data Processing and AI Services

7.1 AI Processing

Your notes are processed by AI systems to provide features such as transcription, summarization, tagging, and search. This processing is done solely to deliver the Services you request.

7.2 Third-Party AI Providers

We use third-party AI services (including OpenAI, Anthropic, Mistral, Google) to process your content. These providers process data under strict contractual obligations and data protection agreements.

7.3 Processing Accuracy

AI-generated content (transcriptions, summaries, insights) is provided "as is" and may contain errors. You are responsible for reviewing and verifying AI-generated content before relying on it for important decisions.

8. Service Availability

• We strive to maintain 99.9% service availability but do not guarantee uninterrupted access
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions due to factors beyond our control
• We reserve the right to modify, suspend, or discontinue features with reasonable notice

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Shakespr is provided "AS IS" and "AS AVAILABLE" without warranties of any kind
• We are not liable for indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim
• We are not responsible for data loss; you are encouraged to maintain your own backups
• We are not liable for errors or inaccuracies in AI-generated content

These limitations do not affect your statutory rights as a consumer under French and EU law.

10. Indemnification

You agree to indemnify and hold harmless Shakespr, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from:

• Your use of the Services
• Your violation of these Terms
• Your violation of any rights of third parties
• Content you upload or share through the Services

11. Account Termination

11.1 Termination by You

You may delete your account at any time through the app settings or by contacting us. Upon deletion:
• Your data will be permanently erased within 30 days
• Active subscriptions should be cancelled through the respective app store
• No refunds are provided for unused subscription periods

11.2 Termination by Us

We may suspend or terminate your account if you:
• Violate these Terms
• Engage in fraudulent activity
• Abuse the Services or other users
• Fail to pay subscription fees

We will provide notice before termination when reasonably possible, except in cases of serious violations.

12. Changes to Terms

We may modify these Terms from time to time. We will notify you of material changes by:

• Posting updated Terms on our website
• Sending an email to registered users
• Displaying an in-app notification

Continued use of the Services after changes take effect constitutes acceptance of the new Terms. If you disagree with the changes, you must stop using the Services and delete your account.

13. Governing Law and Disputes

These Terms are governed by the laws of France.

Jurisdiction: Any disputes arising from these Terms or your use of the Services shall be submitted to the exclusive jurisdiction of the courts of Angoulême, France.

EU Consumer Rights: If you are a consumer in the European Union, you retain the benefit of any mandatory provisions of the law of your country of residence. Nothing in these Terms affects your rights as a consumer to rely on such mandatory provisions.

Dispute Resolution: Before initiating legal proceedings, we encourage you to contact us at contact@shakespr.ai to attempt to resolve any dispute amicably.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shakespr regarding the Services.

14.2 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

14.3 No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of such right or provision.

14.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations without restriction.

14.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.

15. Contact Us

For questions about these Terms:

Email: contact@shakespr.ai

Postal Address:
Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France