Privacy Policy
Last updated: January 14, 2026
Timeless SAS ("Shakespr", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, web application (Shakespr Studio), and website (collectively, the "Services").
1. Data Controller
The data controller responsible for your personal data is:
Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France
Contact: contact@shakespr.ai
Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France
Contact: contact@shakespr.ai
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
• Your email address
• First name and last name (optional)
• Language preference
• Account creation date
2.2 Content Data
When you use our Services, we store:
• Your handwritten notes (images, PDFs)
• Transcribed and processed text from your notes
• AI-generated summaries, titles, tags, and insights
• Comments and annotations
• Files and attachments you upload
• Canvas and diagram data (Shakespr Studio)
2.3 Usage Data
We automatically collect:
• AI processing usage (for quota management)
• Storage usage statistics
• Feature usage patterns
• Device information and app version
2.4 Payment Information
For mobile subscriptions, payments are processed through RevenueCat and the Apple App Store / Google Play Store. We do not directly collect or store your payment card information. We only receive subscription status information from these platforms.
3. How We Use Your Information
We use your information to:
• Provide our Services: Process your handwritten notes using AI, store your content, and synchronize across devices
• Improve our Services: Analyze usage patterns to enhance features and user experience
• Manage your account: Handle subscriptions, quotas, and customer support
• Communicate with you: Send service-related emails, updates, and notifications
• Ensure security: Detect and prevent fraud, abuse, and security threats
• Provide our Services: Process your handwritten notes using AI, store your content, and synchronize across devices
• Improve our Services: Analyze usage patterns to enhance features and user experience
• Manage your account: Handle subscriptions, quotas, and customer support
• Communicate with you: Send service-related emails, updates, and notifications
• Ensure security: Detect and prevent fraud, abuse, and security threats
4. Third-Party Service Providers
We work with the following third-party services:
• Firebase (Google): User authentication and push notifications
• Scaleway: Secure cloud storage (data hosted in France/EU)
• Mailgun: Email delivery services
• RevenueCat: Mobile subscription management
• AI Service Providers: We use various AI services (including OpenAI, Anthropic, Mistral, Google Gemini) to process your notes and provide intelligent features
These providers process data on our behalf under strict contractual obligations regarding data protection.
• Firebase (Google): User authentication and push notifications
• Scaleway: Secure cloud storage (data hosted in France/EU)
• Mailgun: Email delivery services
• RevenueCat: Mobile subscription management
• AI Service Providers: We use various AI services (including OpenAI, Anthropic, Mistral, Google Gemini) to process your notes and provide intelligent features
These providers process data on our behalf under strict contractual obligations regarding data protection.
5. Intellectual Property & Data Ownership
Your notes belong to you. You retain full intellectual property rights over all content you create and upload to Shakespr.
We do not:
• Claim ownership of your notes or content
• Use your personal notes to train AI models
• Sell or share your content with third parties for their commercial purposes
We only process your content as necessary to provide the Services you request.
We do not:
• Claim ownership of your notes or content
• Use your personal notes to train AI models
• Sell or share your content with third parties for their commercial purposes
We only process your content as necessary to provide the Services you request.
6. Data Storage & Security
• All data is encrypted at rest and in transit using industry-standard encryption
• Your content is stored on secure servers located in France and the European Union
• We implement appropriate technical and organizational measures to protect your data
• Regular security audits and monitoring are performed
• Access to personal data is restricted to authorized personnel only
• Your content is stored on secure servers located in France and the European Union
• We implement appropriate technical and organizational measures to protect your data
• Regular security audits and monitoring are performed
• Access to personal data is restricted to authorized personnel only
7. Data Retention
• Active accounts: Your data is retained as long as your account is active
• Deleted content: When you delete notes or files, they are permanently removed from our systems within 30 days
• Account deletion: Upon account deletion, all your data is permanently erased within 30 days
• Backup retention: Encrypted backups may be retained for up to 90 days for disaster recovery purposes
• Deleted content: When you delete notes or files, they are permanently removed from our systems within 30 days
• Account deletion: Upon account deletion, all your data is permanently erased within 30 days
• Backup retention: Encrypted backups may be retained for up to 90 days for disaster recovery purposes
8. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have the right to:
• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit the processing of your data
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at: contact@shakespr.ai
• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your data ("right to be forgotten")
• Portability: Receive your data in a structured, machine-readable format
• Restriction: Limit the processing of your data
• Objection: Object to certain types of processing
• Withdraw consent: Withdraw consent at any time where processing is based on consent
To exercise these rights, contact us at: contact@shakespr.ai
9. International Data Transfers
Your data is primarily stored in France and the European Union. When data is transferred outside the EU (e.g., to AI service providers), we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
10. Children's Privacy
Shakespr is a general-purpose note-taking service with no specific age restrictions. However, users under 16 should have parental consent before creating an account. We do not knowingly collect data from children under 13 without parental consent.
11. Cookies & Tracking
Our website uses essential cookies for:
• Authentication and session management
• User preferences (language, theme)
• Security features
We do not use advertising cookies or third-party tracking for marketing purposes.
• Authentication and session management
• User preferences (language, theme)
• Security features
We do not use advertising cookies or third-party tracking for marketing purposes.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
• Posting the new policy on our website
• Sending an email notification to registered users
• Displaying an in-app notification
The "Last updated" date at the top indicates when this policy was last revised.
• Posting the new policy on our website
• Sending an email notification to registered users
• Displaying an in-app notification
The "Last updated" date at the top indicates when this policy was last revised.
13. Contact & Complaints
For privacy-related questions or to exercise your rights:
Email: contact@shakespr.ai
Postal Address:
Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the French Data Protection Authority (CNIL) or your local supervisory authority.
Email: contact@shakespr.ai
Postal Address:
Timeless SAS
1 impasse de Mouillac
16290 Saint Saturnin
France
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the French Data Protection Authority (CNIL) or your local supervisory authority.